Corona - News
Information about our cancellation policy
You are certainly looking forward to your vacation. Due to the fact that a lot can happen before your arrival and during your stay, we would like to prevent you from the financial disadvantages and the resulting troubles!
Look ahead, avoid additional cancellation fees and take out the Hotel Cancellation Plus insurance.
The insurance premium depends on your total travel amount – we will be delighted to take out the insurance for you if you transfer the premium amount with the deposit.
We have adapted our cancellation conditions for the winter, that you can continue planning your vacation with us.
A free cancellation of your stay would be guaranteed if:
- the arrival or departure to Austria cannot be guaranteed due to a border closure
- Austria, Tyrol or the Wilder Kaiser region is classified as a risk area of the highest category of your government
Otherwise, the following modified cancellation conditions apply Summer 2021 (until November 2021:
- 7 days before arrival cancellation free of charge
- 6-3 days 50% of the total amount
- 2-0 days days 90% of the total amount
- in the case of early departure 100%
* The pre-payed deposit can be used as a credit for a new future vacation or can be refunded.
Important news for your stay
Your health and your recovery is our top priority - we take care of you and we take care of us !
We implement the measures of the Austrian government as consistent as possible for your security but at the same time as cautious as possible so that your holiday is not affected.
A relaxing holiday will be possible for everybody with a sound amount of self-responsibility and a fair treatment of each other.
The past summer season has proven its worth in practice, that all processes and all measures have worked optimally !
A HOLIDAY SHOULD BE FREE OF FEARS AND WORRIES, THEREFORE WE HAVE SUMMARIZED THE MOST IMPORTANT INFORMATION FOR YOU.
What kind of hygienic measures are going to be taken?
- Our air conditioner in the restaurant is in operation, the filters are cleaned regularly
- Disinfectant dispensers are distributed throughout the hotel
- The intervals of cleaning and disinfection are raised up
- Constant ventilation provides our rooms with fresh mountain air
What is to be taken care of generally?
- Please ensure a minimum distance of 1 meter to each other in the hotel and the whole area around
- Wash your hands frequently
- We switch hugs and shaking-hands to the time after Corona
Obligation of wearing masks in our hotel?
- Our guests are bounded to wear FFB2 masks when entering the hotel and the restaurant
- The Christoph staff works with FFB2 masks
- FFB2 masks have to be worn in all public areas like all modes of transport, stores, pharmacies, post offices and banks
What is to be kept in consideration in our restaurant?
- There is a duty to wearing a FFB2 mask in the restaurant and at the buffet (except at the table)
- After entering the restaurant our guests are going to be seated. Our staff helps everybody with the choice of the food
What kind of facilities may be used in the hotel?
- All facilities as our indoor and outdoor swimming pool, the water slide, the wellness area as well as the fitness center are open as usual
- Please beware of the minimum distance to each other
- Our massage program is bookable at the reception as usual
What about the kid’s club?
- The childcare is open to the indicated opening times
- Our varied children- and family program will be adapted to the current situation
- Our playing equipment as well as our indoor and outdoor playground is disinfected regularly
Subject to change without notice
Information of the "Skiwelt Wilder Kaiser Brixental"
Even our mountain railways are very well prepared. There is much to suggest that we will have a reasonable working winter season in any way.
Fun at the "Kinderclub"
Where do the little ones really make it big? In the "Kids’ Club", of course!
Hotel Christoph offers:
After a wonderful, sporty and active day, you will find everything you need to relax. Our newly designed wellness area with children’s wellness zone and water slide, gives plenty of opportunities to spend time with the whole family and relax and recuperate.
Our Hotel Christoph is the ideal location for your summer or winter activity holiday with the whole family. Whether in winter for skiing and sledding or summer hiking, mountain biking and golf, in our 4-star hotel almost any wish can come true.
Come in and come home - the Hotel Christoph offers you 4-star comfort with cosy warmth. Our various room categories are furnished in a modern style, with harmonious colour schemes. Your personal realm for feeling good.