Booking information

Price information - Hotel Christoph Ellmau

We would like to spare you these unnecessary costs and anger. That is why we offer as a special service to take out the Hotel Cancellation Plus Insurance (including helicopter rescue costs and benefits after accident). This insurarance not only covers cancellation- and termination costs but offers more shelter for your Holiday in Austria.

Avoid cancellation costs and learn about travel cancellation insurance from the 'Europäische Reiseversicherung'

  • Check in / Check out
    Your room will be available on the day of arrival from 16:00 .On the day of departure we would ask you to vacate the room by 10:00. In addition, please understand that not every desired room number can be considered.

  • Terms of payment
    To secure the booking, we ask for a deposit of € 200,00 in summer, and in winter € 400,00 per room.
    Our bank details are as follows:
    Sparkasse Ellmau
    Branch Code: 20506
    Account Nr : 0400002911
    IBAN: AT432050600400002911
    BIC: SPKUAT22
    You can pay your bill in cash at the hotel. Cash Payment with EC/Maestro is, of course, also possible. We accept Visa and Mastercard credit cards.

  • Late Arrival
    If you arrive late we will have to charge the room price as per the confirmation of reservation. In the event of early departure, the room will be charged for up to the agreed departure date.The conditions of the Austrian Hotel Regulations apply.

  • Cancellation & Travel insurance
    Things do not always turn out as expected. So sometimes a booked holiday has to be cancelled or terminated on short notice.
    Cancellation conditons:
    There is no right of withdrawal according to § 1 Abs.1 Z.10 FAGG, instead the AGBH (General Terms and Conditions of business for the hotel industry) apply to our house.

  • Austrian hotel contract conditions
    According to § 5 of the AGBH 2006: You may cancel your booking without charge up to 3 month prior to your arrival.
    From 3 month up to 1 month prior to your arrival, that cancellation fee is 40% of the cost of the booking.
    From 1 month to 1 week prior to your arrival, the cancellation fee is 70 % of the cost of the booking.
    Within the last week before you arrive 90 % of the cost of your booking will be charged.
    On early departure 100%