Booking information

Price information - Hotel Christoph Ellmau

We would like to spare you these unnecessary costs and anger. That is why we offer as a special service to take out the Hotel Cancellation Plus Insurance (including helicopter rescue costs and benefits after accident). This insurarance not only covers cancellation- and termination costs but offers more shelter for your Holiday in Austria.

Avoid cancellation costs and learn about travel cancellation insurance from the 'Europäische Reiseversicherung'

  • Preisinfos
    The above prices are exclusive of local tax of € 2.50 per person (from 15 years) and day.

  • Reduction for children in summer:
    free: 0 - 12 years
    50% discount: 13 - 15 years
    20% discount: 16 - 17 years
    Full payment: from 18 years
    The child discount applies only to occupancy of 2 adults and 2 children!

  • Reduction for children in winter:
    free: 0 - 3 years
    80% discount: 4 - 12 years
    20% discount: 13 - 17 years
    The child discount applies only to occupancy of 2 adults and 2 children!

  • Check in / Check out
    Your room will be available on the day of arrival from 16:00 .On the day of departure we would ask you to vacate the room by 10:00. In addition, please understand that not every desired room number can be considered.

  • Terms of payment
    To secure the booking, we ask for a deposit of € 200,00 in summer, and in winter € 400,00 per room.
    Our bank details are as follows:
    Sparkasse Ellmau
    Branch Code: 20506
    Account Nr : 0400002911
    IBAN: AT432050600400002911
    You can pay your bill in cash at the hotel. Cash Payment with EC/Maestro is, of course, also possible. We accept Visa and Mastercard credit cards.

  • Late Arrival
    If you arrive late we will have to charge the room price as per the confirmation of reservation. In the event of early departure, the room will be charged for up to the agreed departure date.The conditions of the Austrian Hotel Regulations apply.

  • Cancellation & Travel insurance
    Things do not always turn out as expected. So sometimes a booked holiday has to be cancelled or terminated on short notice.
    Cancellation conditons:
    There is no right of withdrawal according to § 1 Abs.1 Z.10 FAGG, instead the AGBH (General Terms and Conditions of business for the hotel industry) apply to our house.

  • Austrian hotel contract conditions
    According to § 5 of the AGBH 2006: You may cancel your booking without charge up to 3 month prior to your arrival.
    From 3 month up to 1 month prior to your arrival, that cancellation fee is 40% of the cost of the booking.
    From 1 month to 1 week prior to your arrival, the cancellation fee is 70 % of the cost of the booking.
    Within the last week before you arrive 90 % of the cost of your booking will be charged.
    On early departure 100%

All important information at a glance

To guarentee a relaxing holiday we keep you up to date !


Travel insurance

You are certainly looking forward to your vacation. Due to the fact that a lot can happen before your arrival and during your stay, we would like to prevent you from the financial disadvantages and the resulting troubles!

Look ahead, avoid additional cancellation fees and take out the Hotel Cancellation Premium insurance.

The insurance premium depends on your total travel amount – we will be delighted to take out the insurance for you if you transfer the premium amount with the deposit.

A free cancellation of your stay would be guaranteed if:

  • the arrival or departure to Austria cannot be guaranteed due to a border closure
  • Austria, Tyrol or the Wilder Kaiser region is classified as a risk area of the highest category of your government

The following *cancellation conditions are valid:

  • up to 3 months before arrival cancellation free of charge
  • 3 months up to 1 month before arrival - 40% of the total amount
  • 1 month to 1 week before arrival - 70% of the total amount
  • within the last week before arrival - 90% ot the total amount
  • in the case of early departure 100%

* due to the situation the mentioned cancellation conditions will be adapted again in case of new unplanned changes to your disadvantage